Effective date: December 17th, 2024
At Straum, your privacy is critically important to us. We have a few core principles:
This policy applies to all information collected when you use:
As a Straum customer or a visitor to our website, we act as the "data controller" of personal data. This means we determine how and why your data are processed.
Read this Privacy Policy. If you are our customer, please also check the contracts - including the Terms of Service available upon request at info@virtue.company.
If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorize us to process it on your behalf in accordance with this Privacy Policy.
If you are only a visitor to our website, please know that we do not collect any personal data before you request information about Straum. We use privacy-friendly analytics to carry out site measurement anonymously.
From the moment you request information or use Straum, we start collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically.
Your name, email address, role in your institution, etc.
Your payment information, account ID, credit/debit card details, etc., all processed through secure payment providers.
Function calls made from your interactions, data passed through functions, and other requests made to our servers while using our platform.
We track how you use Straum by using session logs, including pages viewed, response times, and interaction patterns.
Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
All data provided by firms is securely processed to coordinate capital raise workflows. We ensure that data is strictly confined to authorized systems and is never shared externally or used for purposes beyond the specific transaction coordination you've authorized.
Legal Basis: Legitimate Interests, Consent
Login and authentication, processing payments.
Legal Basis: Legitimate Interests, Consent
Landing-page analytics, testing features, and platform insights.
Legal Basis: Legitimate Interests
Notifying you of any changes to our service, solving issues via support channels including any bug fixing.
Legal Basis: Legitimate Interests
Sending you emails and messages about new features, products and services, and content.
Legal Basis: Consent
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without such data.
You can block cookies by activating a setting on your browser. If you turn off cookies, you can continue to use Straum but certain services may not be provided to you.
We will inform you (before collecting your data) if we intend to use your data for marketing. You can opt out from marketing by emailing us at info@virtue.company.
You can exercise your rights by sending us an email at info@virtue.company
This includes the right to ask us supplementary information about the categories of data we're processing, the purposes of data processing, and how long the data will be stored.
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of Straum.
Please tell us first, so we have a chance to address your concerns.
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.
And please remember:
We use industry-standard encryption where applicable, including AES-256 for data at rest and TLS 1.3 for data in transit. We regularly review and update our security practices to meet evolving industry standards.
The personal data we collect is securely stored within cloud infrastructure in the U.S. As we operate from the State of Colorado, all data processing is conducted within the United States, ensuring that your data remains secure and compliant with U.S. regulations.
By submitting your personal data, you consent to the storage, processing, and transfer of this data within the United States. Should we need to transfer your data to a third-party service provider, we ensure that your privacy rights are protected in accordance with this Privacy Policy and U.S. data protection laws.
We will archive and stop actively using any personal identifiable information about you within 3 months from the last time you used Straum. We will delete your personal data from our archives no later than 1 year from the last time you used Straum or as agreed with you in a separate contract.
Data deletion is managed securely using certified processes to ensure that all personally identifiable information (PII), even in de-identified form, is fully removed after the retention period. Organizations can request customized retention periods to meet specific compliance requirements.
Tech businesses often use third parties to help them host their application, communicate with customers, power their services, etc. We partner with third parties who we believe are the best in their field at what they do.
When necessary, we may share your data with trusted third-party providers to help us deliver our services effectively. Your data is shared only when strictly required and in accordance with the safeguards and best practices outlined in this Privacy Policy.
When personal data is transferred to third parties, we ensure that appropriate data protection measures are in place. This includes adhering to relevant data protection laws and implementing encryption for all data transfers.
Questions? Send us an email at info@virtue.company